It means the device has been professionally tested, cleaned, and reset, so it’s ready to use. You might see some light wear or scratches, but it works great — and if there’s anything major, we’ll always let you know upfront.

If it’s listed in the product description, it’s included!

If a charger or accessory isn’t mentioned, feel free to check with our team before you buy — we’re happy to help.

Yes — all our products include a 12-month warranty, with some conditions.

You can find the full details in our Policy linked at the bottom of the page.

We usually ship within 24 hours.

If the device needs a system update or final checks, it may take 1- 3 business days.

Delivery times vary depending on your location, but we’ll send tracking as soon as it’s on the way!

We don’t have a showroom, but you can pick up your order or view the item at our Sydney or Melbourne warehouses.— just check with us before coming by!